IMMACULATE AUTO SPA TERMS OF SERVICE

Thank you for choosing our mobile detailing services. We strive to provide exceptional service and ensure a smooth experience for all our clients. In order to maintain our operational efficiency and fair scheduling, we have implemented the following cancellation and no-refund policy.

Please read it carefully before booking our services.

Deposit Requirement: All appointments require a deposit to secure the scheduled service. The deposit amount will be communicated to the client during the booking process. The deposit must be paid in full prior to the scheduled appointment.

Non-Refundable Deposit: The deposit paid for the scheduled appointment is non-refundable in case of cancellation. This policy ensures that our resources are allocated effectively and fairly to accommodate all clients.

Deposit Validity for Rescheduled Appointments: If you choose to reschedule your appointment, we offer the flexibility to use your deposit for a new appointment. To utilize the deposit for a rescheduled appointment, the new appointment must be scheduled within 5 days from the original scheduled date.

Forfeited Deposit for Late Rescheduling: If you select a new appointment date that is more than 5 days after the original scheduled date, your deposit will be forfeited. In such cases, a new deposit will be required to secure the rescheduled appointment.

Cancellation Notification: To avoid any penalties, cancellations must be notified to the business owner at least 24 hours in advance of the scheduled appointment. Cancellations should be communicated directly to the business owner through text or phone call 914-565-9148

Penalty for Late Cancellations: In the event of a cancellation less than 24 hours before the scheduled appointment or failure to provide any cancellation notice, the client will be charged the full service fee for the appointment that was originally scheduled.